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Insurance Coverage

We accept insurance.

We’ll verify your benefits, so you know your exact cost before you start.

We are in-network with many major insurance plans, including Medicaid (availability varies by state). Insurance coverage for mental health telehealth visits varies by plan, but is commonly structured as:

  • Copay (fixed amount)

  • Coinsurance (percentage of contracted rate)

  • Deductible (full contracted rate until deductible met)

 

Before you start therapy, we verify your benefits and let you know exactly what you would pay so there are no surprise bills. 

  • We verify benefits before your first appointment.

  • Turnaround is typically 1–2 business days.
  • No referral needed

 

Our billing team is available to answer any insurance or cost-related questions. You can call (616) 500-0420 or email billing@tbhus.com to reach our billing specialist. 

Private Pay can offer more flexibility and privacy when not using insurance. 

Sliding scale available based on financial eligibility. 

If you prefer not to use insurance or we are out-of-network with your plan, we offer transparent self-pay rates and superbills for reimbursement when allowed.

We aim to provide affordable, accessible online therapy options and also provide financial assistance to those who qualify. 

Self-Pay Rates

Questions About Cost?

Our billing team can help explain deductibles, copays, telehealth coverage, and Medicaid eligibility in your state.

Not sure how your insurance benefits apply?

We can explain them before you start.

Frequently Asked Questions

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