We respect healthcare legal and ethical standards.
A common question I encountered along the way is, "Are telehealth services legal and ethical?" The answer is yes; telemedicine and telehealth practices are both ethical and legal. However, it is essential to differentiate between genuine healthcare organizations and software platforms that pose as such. These platforms often include terms and conditions stating that their services are "not equivalent to receiving mental health treatment." Despite not adhering to clinical requirements for psychotherapy, these well-known platforms continue to promote their services as "therapy." This misrepresentation is one of several ethical and potential legal challenges faced by clinicians working under these platforms.